Property Management by Gwen
Full-service management from tenant placement to maintenance—handled top to bottom
- 100% hands-on oversight
- Maintenance coordination & vendor management
- Owner reporting + compliance support
What We Manage (Top-to-Bottom)
Leasing & Tenant Placement
Marketing, showings, screening, and lease execution
Rent Collection & Accounting
Online payments, notices, and monthly owner statements
Maintenance & Repairs
24/7 issue intake, dispatch, follow-up, and invoices.
Vendor Management
Licensed/insured vendors, bids, scheduling, quality checks.
Inspections
Move-in/move-out + periodic inspections with photos.
Compliance Support
Required notices, documentation, local requirements.
Turnovers & Renovation Coordination
Scope, bids, timeline, punch list.
Owner Communication
Monthly reporting + rapid escalation for urgent issues.
How Maintenance Works
Resident Submits Request
Portal, email, or text — requests are logged instantly.
Triage & Schedule
Urgent issues handled same day; others scheduled promptly.
Dispatch Vetted Vendor
Licensed and insured professionals assigned to the job.
Documentation & Confirmation
Photos, completion notes, and follow-up for quality.
Invoice Review & Reporting
Invoices reviewed + owner updates via the portal.
Management Options
We provide tailored property management solutions designed around the needs of each property and owner. Pricing is customized based on unit count, condition, scope of services, and operational requirements.
Full-Service Property Management
Complete, top-to-bottom management including leasing, tenant placement, rent collection, maintenance coordination, vendor management, inspections, reporting, and compliance support.
Customized pricing available upon request. Contact us for a property-specific proposal.
Lease-Up & Tenant Placement
Professional marketing, showings, screening, lease execution, and move-in coordination for owners who want help securing qualified tenants.
Customized pricing available upon request. Contact us for a property-specific proposal.
Turnover & Renovation Coordination
End-to-end coordination of repairs, improvements, and vendor oversight during vacancy periods to prepare units for optimal rental performance.
Service Area
Los Angeles and surrounding neighborhoods. Contact us for property-specific coverage.
Frequently Asked Questions
Do you handle maintenance end-to-end?
Yes. We coordinate the full process — dispatching vendors, scheduling follow-ups, confirming completion, reviewing invoices, and providing documentation.
Do you require owner approval for repairs?
We follow your approval threshold. For example, repairs above your set amount require approval unless it’s an emergency that threatens safety or property damage.
How do you screen tenants?
We conduct full applicant screening including credit, income verification, rental history, employment checks, and background review.
How do owners receive updates?
You receive monthly statements, ongoing updates through the portal, and immediate notifications for urgent issues.
Can you manage vacant properties?
Yes. We offer vacancy management including security checks, maintenance oversight, and turnover coordination.
